Cancellation & Non-Attendance

Most people would like to have the opportunity to choose the most convenient session times and days, and receive consistent counselling. Non-attendance means that appointment times which could be used cannot be filled at such short notice.

If an appointment is scheduled, and you do not attend without prior notification, a non-attendance policy will be implemented, and a fee of $80 per scheduled session will be charged.

The charging of this fee will not prejudice support for you in any way, however, this fee must be paid before your next scheduled appointment.